Privacy Policy

USAGE OF FACEBOOK PLUGINS

Plugins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA have been integrated into our web pages. When you visit our website, plugins facilitate a direct connection between your browser and the Facebook server. Facebook receives notification that you have visited our site using your IP address. If you click on the Facebook “Like” button while you are logged into your Facebook account, you can link the contents of our pages to your Facebook profile. As a result, Facebook can assign the visit to our pages to your user account. Further information can be found in the Facebook Privacy Policy at https://www.facebook.com/about/privacy/
If you do not want Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.

This website uses the Facebook Customer Remarketing feature “Custom Audiences” (“Facebook”). This feature is intended to present interest-based advertisements to visitors of this website as part of their visit to the social network Facebook, (“Facebook Ads”). For this purpose, the Facebook remarketing tag has been activated on this website. This tag creates a direct link to the Facebook servers when you visit the website. The Facebook server is informed that you have visited this website and Facebook assigns this information to your personal Facebook user account. For more information on the collection and use of data by Facebook, as well as your rights in this regard and ways to protect your privacy, please refer to Facebook’s Privacy Policy at https://www.facebook.com/about/privacy/. Alternatively, you can disable the remarketing feature “Custom Audiences” at https://www.facebook.com/settings/?tab=ads#_=_ For this you must be logged in to Facebook.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”; text files that are stored on your computer and that enable analysis of your website usage. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be truncated by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google. The IP address provided by Google Analytics within the framework of Google Analytics will not be merged with other data provided by Google.

You can prevent the installation of cookies by setting your browser software accordingly. However, please be aware that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of your data by Google in the manner and for the purposes set out above

ORDER TRANSFER IN TICKET WEBSHOP

The following additional data is collected to aid in the processing of an order: salutation, first and last name, as well as postal and email addresses. The processing of data is based on your request and is in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO for the stated purposes, for the completion of the contract and the required precontractual measures.

PAYMENTS

Your payment data will be processed within the scope of a payment transaction by the following service provider: Datatrans AG, https://www.datatrans.ch/

DISTRIBUTION OF DATA TO THIRD PARTIES (INCLUDING COMMON RESPONSIBLE AND ORDER DATA PROCESSORS)

For the execution of the contract : your personal data will be passed on to third parties insofar that it is required for the settlement of the contractual relationship with yourself as a customer, and as is legally permissible according to Art. 6 para. 1 p. 1 lit. b DSGVO. The transferred data may only be used by third parties for the stated purposes.

ADDITIONAL INFORMATION FOR TABLE RESERVATIONS

The table reservation system automatically collects and stores information in server log files which your browser automatically sends to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request

This data will never be merged with other data sources. The collection of this data is carried out according to Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website and the server log files must be recorded for this purpose.

In order to design our website as required, we create pseudonym user profiles with the help of the web analysis tool Matomo. Matomo uses cookies that can be stored on your device and read by us. In this way, we are able to recognize and count returning visitors. The unaltered original IP address is never recorded. Data processing takes place according to Art. 6 para. 1 sentence 1 lit. f DSGVO or § 15 Abs. 3 TMG and with the aim to find out how often our websites are accessed by different users. You may object to this processing at any time. Please click on the link below. In this case, a opt-out cookie is stored in your browser, with the result that Matomo will not collect any session data. If you delete your cookies, however, this will result in the opt-out cookie also being deleted and, if necessary, being reactivated by you.

The following additional data is also collected for the processing of a reservation:

  • Salutation
  • First and last name
  • Telephone number
  • Email address

The data processing is based on your request and is in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO for the stated purposes for the performance of the contract and precontractual measures required.

Newsletter

If you wish to receive the newsletter offered on the website, we require an email address from you, as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. Further data will not be collected. We use this data exclusively for the delivery of the requested information and do not share it with third parties. You can revoke your consent to the storage of data, the email address and its use for sending the newsletter at any time via the “unsubscribe” link in the newsletter.

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